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Outcome:
All organisations need to effectively deal with legislative requirements, labour skills shortages and the challenges of developing a motivated, skilled workforce. It actually makes sound business sense to recruit, develop, recognise and retain people with a whole diversity of traits and backgrounds.
Participants will achieve greater inclusivity of all stakeholders in their work environment through better understanding and valuing diversity. This in turn can lead to improved teamwork, innovation and productivity.
Target Audience:
Suitable for all staff, including HR/EEO staff, and managers/supervisors(ideally 12 – 16 participants)
Duration:
One day
Objectives:
On completion of the training, participants will be able to:
• Identify the diversity in their work environment, how this is often managed, and how it should be managed
• Define the key legislative requirements relating to discrimination, EEO, etc.
• Identify how they typically deal with diversity
• Effectively deal with barriers and resistance to diversity
• Employ strategies for getting the best out of different personalities
• Negotiate and reconcile differing objectives arising from diversity
• Employ key strategies that help to leverage off diversity
Key Content:
• What do we mean by diversity? How does it affect you?
• Key types of diversity: gender, race, culture, age, (dis)ability, minority groups
• How do YOU deal with diversity?
• The business case for valuing/leveraging off diversity
• What minority groups exist and how do you and others treat them?
• Barriers/resistance to diversity: underlying causes, behaviours and solutions
• Statutory compliance and the management of diversity
• Dealing with prejudice, discrimination, stereotyping and bias
• Multiculturalism in the workplace• Communicating across cultures
• What does ‘inclusivity’ mean?
• Dealing with differences: a personality profile model
• Negotiating and reconciling differences
• Case studies in diversity
• Key strategies for effectively managing diversity
• Action Plan
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